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I can not see my custom items?
I can not see my custom items?

In this article we will trouble shoot why your custom foods might not be appearing in your search.

Duncan Hunter avatar
Written by Duncan Hunter
Updated over 4 years ago

If you can not see your custom items when searching it is usually one of the below issues:

  1. You have not added permission for the user or assessment to use that food. You can learn more about permissions here https://help.foodzone.io/en/articles/3179880-custom-foods-and-recipe-permission

  2. Your custom foods where added to a different database than the one the user or assessment is using. Foodzone has many advanced food databases versus a normal calorie counter. The databases do not share nutrients and foods as they are usually for specific parts of the world. You can learn more about choosing a database here https://help.foodzone.io/en/articles/3111258-choosing-a-food-database

  1. You have multiple foodzone accounts and have logged in to the wrong one.

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