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I can not see my custom items?

In this article we will trouble shoot why your custom foods might not be appearing in your search.

Written by Duncan Hunter
Updated over 5 years ago

If you can not see your custom items when searching it is usually one of the below issues:

  1. You have not added permission for the user or assessment to use that food. You can learn more about permissions here https://help.foodzone.io/en/articles/3179880-custom-foods-and-recipe-permission

  2. Your custom foods where added to a different database than the one the user or assessment is using. Foodzone has many advanced food databases versus a normal calorie counter. The databases do not share nutrients and foods as they are usually for specific parts of the world. You can learn more about choosing a database here https://help.foodzone.io/en/articles/3111258-choosing-a-food-database

  1. You have multiple foodzone accounts and have logged in to the wrong one.

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